STAFF TRAINING
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We can never overempahsize the need to invest in training your staff (both in-house staff and your dispatch riders)
Your staff are ambassadors of your business. They are constantly in touch with your customers.
You need to invest in training them so they make an excellent first impression and retain customers.
Some trainings to invest in are:
- Customer service training .
- Road safety and how to maintain your motorbike (yes, this exists)
- Marketing
- Record keeping and much more.
Invest in training your staff and your business will reap the benefits.
To help us in getting this training, we have a Consultant who is also an expert in Logistics business.
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